86%
29%
Naveh Eldar
Director of Intellectual and Developmental Disabilities (IDD) Program
We’re human beings who are doing this work because it means something to us. And in our work with TennCare, they expect us to always improve systems and come up with new ideas and how we can better serve our members and providers.
Learn how BlueCross makes a difference for all government plans.
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Customer Service and Claims
Our customer service and claims team members work with and for our members. They’re innovators and problem-solvers, finding new ways to deliver top-notch customer care. This includes all areas of service and government lines of business like BlueCare, Senior Care and Shared Health.
Operations
Our operations team includes facility employees, project managers, development specialists and more – the ones who support the BlueCross BlueShield of Tennessee mission and collaborate on the day-to-day tasks that keep the engine running.
One of the best decisions I’ve ever made
Mariah Bedford shares what sets BlueCross customer service apart.
Jermillya Farris
Customer Service
“I don’t have to be a director, VP or CEO to make change or spark something in someone. At BlueCross, I can be my authentic self — the Client Management Associate, an ally, a daughter, a sister, cousin, godmother, friend, graduate — and still make waves.
Discover why employees love working in our Customer Service department.
Find Your Match
See examples of Customer Service jobs available at BlueCross.
Underwriting Associate
Customer Service Trainee
Contracts Administration Analyst
Security Operations Center Specialist
Claims Trainee
Risk Adjustment Medical Coder