Culture

Find Meaning Here

BlueCross is more than a place to work.
It’s a place to thrive. We’ve built a culture that recognizes and supports meaningful careers, personal growth, and better health for our members, employees and communities.

We encourage employees to question old ways of working, share new ideas and use trusted tools responsibly. That mindset helps us improve how we work — and how we care for members, communities and one another.

A man participating in a virtual meeting.

Culture

Find Meaning Here

BlueCross is more than a place to work.
It’s a place to thrive. We’ve built a culture that recognizes and supports meaningful careers, personal growth, and better health for our members, employees and communities.

We encourage employees to question old ways of working, share new ideas and use trusted tools responsibly. That mindset helps us improve how we work — and how we care for members, communities and one another.

9 in 10
employees show pride in working for BlueCross and intend to stay with the company

90%
of employees say we treat each other with trust and respect, and that everyone can succeed here.

Working With Each Other, for Each Other

Tennessee is our home, but our plan members and employees live across the U.S.

We serve 3.4 million members – with more than 2 million living in Tennessee
We’re 6,500-people strong – with a remote-first stance for flexibility in where you work
We’re named the top employer in Tennessee
And we’re honored to be one of the Top 4 Best Large Employers in the U.S. (Forbes)

Working With Each Other, for Each Other

Tennessee is our home, but our plan members and employees live across the U.S.

We serve 3.4 million members – with more than 2 million living in Tennessee
We’re 6,500-people strong – with a remote-first stance for flexibility in where you work
We’re named the top employer in Tennessee
And we’re honored to be one of the Top 4 Best Large Employers in the U.S. (Forbes)

Two employees, one using a walker, walking down a hallway.

Engagement and Opportunity

We’re focused on improving lives, beginning with a workforce that reflects our communities. Every person we serve – and every person at our company – has their own story. Understanding one another better helps us collaborate to create a healthier Tennessee.

We ensure everyone has support and a path forward by:

Partnerships to create internships for high school students
Welcoming and developing talent that share our values
Fostering a culture where everyone has a chance to succeed and thrive

Creating Opportunities for All

We’ve built a culture that our employees and members can be proud of. You can see that in:

Our people
Our practices
Our BlueSky TN partnership with East Tennessee State University, which helps future BlueCross employees earn an accelerated technology degree
Our BlueCross Power of We Scholarships for students pursuing careers in health care each year
Our BlueHorizon partnership with Chattanooga State, which offers an associate's degree for Customer Service employees.

Creating Opportunities for All

We’ve built a culture that our employees and members can be proud of. You can see that in:

Our people
Our practices
Our BlueSky TN partnership with East Tennessee State University, which helps future BlueCross employees earn an accelerated technology degree
Our BlueCross Power of We Scholarships for students pursuing careers in health care each year
Our BlueHorizon partnership with Chattanooga State, which offers an associate's degree for Customer Service employees.

My work at BlueCross challenges me, and gives me something new to learn every day. [During my training] my team was very patient and very helpful. They made sure they weren’t going too fast and always checked to see if I understood. It made a big difference.

Isaiah Cooke, Software Quality Assurance (SQA) Analyst and BlueSky Tennessee Institute graduate

Your Growth Matters Here

The success of our mission depends on the contributions of every BlueCross employee. Whether you’re working directly with members or supporting the needs of the organization, your work makes a difference.

And we believe being here matters for your career, too. We pride ourselves on a culture of learning and offer resources to help take your job to the next level, including:

Continuing education
Skills and leadership development programs
Mentoring programs for employees at every level
Job shadowing and job rotation opportunities

Your Growth Matters Here

The success of our mission depends on the contributions of every BlueCross employee. Whether you’re working directly with members or supporting the needs of the organization, your work makes a difference.

And we believe being here matters for your career, too. We pride ourselves on a culture of learning and offer resources to help take your job to the next level, including:

Continuing education
Skills and leadership development programs
Mentoring programs for employees at every level
Job shadowing and job rotation opportunities

We Believe in Giving Back

Living in the communities we serve makes those we cover more than members. Tennessee is our home, and we believe in giving back and doing good for our neighbors. Our Foundation has given more than $100 million to support Tennessee communities.

We Believe in Giving Back

Living in the communities we serve makes those we cover more than members. Tennessee is our home, and we believe in giving back and doing good for our neighbors. Our Foundation has given more than $100 million to support Tennessee communities.

Volunteering Our Time and Talents

From delivering meals to collecting items for those in need, our employees find ways to give back. Learn more about how we empower our TeamBlue to take on causes that matter to them.

Neighbor to Neighbor Support

Our Community Trust supports Tennessee nonprofit partners in three key areas:

Charitable clinic access and operations
Disease prevention and treatment
Youth health and development

Neighbor to Neighbor Support

Our Community Trust supports Tennessee nonprofit partners in three key areas:

Charitable clinic access and operations
Disease prevention and treatment
Youth health and development

Together, We Build Strong Communities

Our Foundation builds parks and BlueCross Healthy Places across the state that:

Are free and open to the public
Offer opportunities for healthy activity
Strengthen the bonds of our communities

Together, We Build Strong Communities

Our Foundation builds parks and BlueCross Healthy Places across the state that:

Are free and open to the public
Offer opportunities for healthy activity
Strengthen the bonds of our communities

Health Opportunities for All

We're taking steps to improve health outcomes across Tennessee so that every person can thrive. Here are just a few of the things we’re doing:

We publish the annual Healthy Tennessee Report, to show how social risk factors, backgrounds and geography correlate with health disparities.
Our data science team built the Social Risk Index to improve care coordination, reduce avoidable ER and inpatient visits, and better serve our members' real-life needs.
Our BlueCross BlueShield of Tennessee Foundation has awarded scholarships to more than 50 outstanding health care students since 2012.

Health Opportunities for All

We're taking steps to improve health outcomes across Tennessee so that every person can thrive. Here are just a few of the things we’re doing:

We publish the annual Healthy Tennessee Report, to show how social risk factors, backgrounds and geography correlate with health disparities.
Our data science team built the Social Risk Index to improve care coordination, reduce avoidable ER and inpatient visits, and better serve our members' real-life needs.
Our BlueCross BlueShield of Tennessee Foundation has awarded scholarships to more than 50 outstanding health care students since 2012.